I used to be on maintain with reservations quite a few periods for extremely very long periods of time. A single AA reservations and just one agent advised me it might Price tag me an extra $189.00 to fly out subsequent early morning then stated that flights ended up booked upcoming day.
We have been so unbelievable upset with this type of mis-procedure and inadequate administration by American Airlines and will never fly you once again.
Last but not least we acquired all of our bags and of course among my baggage wasn't there. As anticipated it absolutely was missing, my sons car seat was shed. Exactly the same women that experienced lied previously defined that it needed to be there, scanned in.
Once in a while you discover somebody who truly do the job they are paid to try and do. I not merely discovered just one , I found several at American Airlines .Although touring 01/25/sixteen from St. Louis Mo. to Ft Lauderdale I left my black canvas Ralph Lauren polo keep on at the gate, I wasn't allowed from the aircraft to retrieve it as the door was shut as well as the jetway taken off.
I needed to give kudos to Gary Tourney, who helped me in Pittsburgh on April 6th. He went to lots of hassle to seek out me A different flight and to reroute my baggage. Gary was pleasurable and helpful and quiet, and I really appreciated how challenging he worked to help me.
twenty seventh Oct. I flew from Chicago to Manchester on AA54. You employed a B757 which was thoroughly unsuitable for the 7 hr journey. The seats spec/recline/legroom have been what I would assume on a holiday charter or commuter flight click to investigate of 1 hour. Additionally, the reading through mild didn't get the job done and aside from the film there was no channel open up for new music.
I are already over the cellular phone for three hours wanting to resolve an issue exactly where my bag was break up open and my possessions missing.
My flight was to depart at 6 a.m. meaning depart your mattress and your private home before the crack of dawn. Only to experience protection and then sit while in the airport lounge since the crew was unable to fly.
WOW! Attempting to access your buyer service Office through cell phone is unachievable!! I tried a few various quantity and a person was disconnected!! Just one variety I had been prompted to call tried to have me obtain – not connected flight services. I feel I will have to go back to United.
Just after reading some of these assessments I'm incredibly disappointed AA doesn't use new management. I'd a dilemma with leaving our iPad within the aircraft. When I went back to your gate no person would take some time to return to the airplane and Test.
I gained a resort to the night, but I've to check out at 12 midday, and my flight doesn't go away till11:30pm. Now I've twelve hours where by I am trapped in LA with none motive to generally be here.
Superior afternoon this is my next knowledge with AA. The same time last I went thru exactly the same predicament with my baggage.
If you took time to rent capable people today to operate on your Airways then Probably you wouldn’t be in the money wherewithal that you’re encountering. It's possible you wouldn’t must constantly oversell your seats to ensure passengers boycott your airline and use other more highly regarded and trusted providers including Southwest or United.
My American Good friend acquired tickets on my behalf but I have been given no details from you. I haven’t gained any “selection†from you — how am I suppose to choose up my ticket at Narita airport?